There’s nothing more frustrating than buying a product that breaks. That's why we've worked hard to create superior quality walk essentials that are durable and lasting.
In the unlikely event that your item has a manufacturing defect (ie: incorrectly attached parts, buckles not clasping, etc), we will repair or replace your product free of charge. Simply email us at firstname.lastname@example.org and we will sort it out for you.
Our guarantee covers manufacturing and material defects only and does not include damage caused by any of the following:
- Improper use or misuse of the product
- Damage caused by chewing, cleaning, disassembly, alterations, or modifications
- Damage caused by or resulting from normal wear and tear, abuse, or fire